An AI agent for your NDIS admin.
Intake, agreements, progress notes and claims handled. Your people stay with participants.
What is an AI agent for NDIS providers?
An AI agent is a digital admin worker, not a chatbot. Give it a job, like onboarding a new participant or checking this week's claims against plan budgets, and it does that job inside your client software, email and accounts. When something needs a person, such as a funding question or an incident, it hands it to your coordinator.
Read the full guide to AI agents for ndis-providers · Will AI replace support workers?
What your AI agent takes off your coordinators
The paperwork that keeps your team away from participants.
An AI agent that handles intake and service agreements.
New participants onboarded, agreements drafted.
An AI agent that turns shift notes into progress notes.
Clear, goal-linked notes from every shift.
An AI agent that checks claims before you send them.
Claims and invoices checked against every budget.
An AI agent that fills cancelled shifts.
Open shifts offered to the right workers, fast.
An AI agent that keeps you audit ready.
Evidence organised all year, not just before an audit.
Software waits. An AI agent works.
Provider software stores the records your team types in. Your AI agent prepares them: it drafts the agreement, writes up the note, checks the claim and fills the shift, then gives coordinators a short list to approve.
- Drafts only from what your workers recorded
- Checks every claim against the budget
- Never decides on a participant's supports
- Logs every action for audit
How your AI agent starts work
Working with your team within two to three weeks.
Connect
Client and rostering software, email and accounts.
Teach
Your templates, policies and note format.
Work
Intake, notes, claims and roster fills each day.
Approve
Coordinators approve what matters.
How much admin time could your AI agent save?
0 hours a month back for participants and your team
An estimate based on your inputs, assuming the AI agent handles about half of the admin and coordinators still approve agreements, claims and incidents. Book a demo for a figure based on your organisation.
Book a demoAudit ready without the late nights.
Most provider owners prepare for audits in a rush. Your AI agent keeps policies, training records, agreements and evidence organised all year and linked to the practice standards. Every action is logged and nothing important happens without a person.
Talk to usAn AI agent for NDIS providers across Australia
Set up online for providers anywhere in Australia.
Questions about AI agents for ndis-providers
What is an AI agent for NDIS providers?
An AI agent is a digital admin worker for a disability support provider. It handles intake, service agreements, progress notes, claims checks, roster fills and audit evidence, with coordinators approving the important steps.
How is it different from NDIS provider software?
Provider software is where records live. An AI agent does the paperwork inside it and hands your team drafts and checks to approve.
Who is SmartIntake for?
Australian NDIS providers, both registered and unregistered, from sole traders to organisations with a few hundred workers.
Does it make decisions about participants?
No. Decisions about supports, risk and incidents stay with your people. The agent only handles the admin.
Does it work with plan managers and self-managed participants?
Yes. It prepares NDIA claims, plan-managed invoices and self-managed invoices in the right format.
Is participant information secure?
It works only in the systems you connect, logs every action and handles information under the Australian Privacy Principles.
How much does it cost?
A fixed monthly fee based on participants and services. Book a demo for a quote.
